Terms & conditions
Important clauses which may limit our responsibility, place an obligation on you to indemnify us, involve an acknowledgment of any fact or involve some risk for you will be in bold and italics. You must pay special attention to these clauses.
1. Introduction
1.1
The Clover Sip Up Level Up Competition (“Competition“) is being run by Clover S.A Proprietary Limited, Registration Number 1994/001064/07 (“Organiser/we/us/our”).
1.2
Each person entering the Competition (“participants/entrants/you/your”) and/or accepting any prize in terms of this Competition, agrees and accepts that the Competition rules as set out in these terms and conditions (“Rules”) is binding on him or her.
1.3
Copies of these Rules are available online at www.clover.co.za/brands/competitions (“the Website”) or at Clover Park, 200 Constantia Drive, Constantia Kloof.
2. Competition period
2.1
The Competition commences at 00:01 on 1 October 2021 and will close at 23:59 on 31 December 2021 (“Competition Period”). No entries received after the end of the Competition Period will be considered.
3. Who can enter
3.1
In order to be eligible to enter the Competition you must:
3.1.1
be a legal, permanent resident of the Republic of South Africa;
3.1.2
be in possession of a valid identity document with a 13 (thirteen) digit identity number;
3.1.3
be 18 (eighteen) years old or older on the date you enter or, if you are younger than 18 (eighteen) years of age, you must be assisted to the extent necessary by a parent/legal guardian;
3.1.4
be a natural person; and
3.1.5
not be barred or disqualified by any authority from taking delivery and transfer of the Prize or any portion thereof.
3.2
Notwithstanding clause 3.1, you are not eligible to enter this Competition if:
3.2.1
you are a director, member, partner, employee, agent or consultant of the Organisers, or any other person who directly or indirectly controls or is controlled by the Organisers;
3.2.2
you are an immediate family member of any of the persons specified in clause 3.2.1; or
3.2.3
you are a supplier of goods or services in connection with the Competition.
4. How to enter
4.1
Consumers are able to enter the promotion with the purchase of a 250g Sip UP dairy snack (“the Product”).
4.2
Dial the USSD (Unstructured Supplementary Service Data) code (*120*6652#) that is on the Product bottle from your mobile phone.
4.3
A link will then be sent to you via SMS and will take you to the Sip UP microsite where you may customise your selected prize. You will be able to move up a level as set out below each time you purchase a 250g Sip UP product and enter the competition, following the entry mechanic mentioned above.
4.3.1
1 entry (one purchase) – level 1, consumers are on level one and get to customise level one prizes.
4.3.2
2 entries (2 purchases) – level 2, consumers are on level two and get to customise level two prizes.
4.3.3
3 entries (3 purchases) – level 3, consumers are on level three and get to customise level three prizes.
4.4
Participants will be asked to enter the barcode of the participating product that has been bought. Barcodes will be validated in the user journey and only valid barcodes will give consumers the chance to win prizes.
4.5
Each entry will be charged at 20 cents/ 20 sec. Free minutes do not apply. Cost of each entry will however not exceed 60 seconds in total.
5. Determination of prizes
5.1
Although you will be able to customise your prizes per the above, the prizes will be made available to consumers on a chance to win basis (“Drawn Prizes”).
5.2
Prizes are limited to 1 prize per winner and per level. These prizes will be given away as part of an automated daily draw.
5.3
Participants will only become eligible to win customised prizes after successfully customizing their prize on the microsite as stipulated in clause 4.3
5.4
5.4. Drawn Prizes will include:
5.5
All participants who enter the promotion will also stand a chance to win a grand prize. The grand prize draw will take place a week after the competition has closed. The prizes available as part of the grand prize draw comprise -
5.5.1
Play Station 5; and
5.5.2
iPhone 12 Pro Max.
5.6
The Competition prizes are not transferrable from the prize winners to any other person and may not be exchanged for equivalent cash value, except if otherwise stipulated in these Rules
6. DELIVERY OF DRAWN PRIZES AND BROADCAST PRIZES
6.1 Drawn Prizes
Winners of the Drawn Prizes will be drawn and announced on a weekly basis during the Competition Period. Winners of the Drawn Prizes and the grand prize will be contacted and notified via telephone call that they are a potential winner. The potential winner/s may be required to provide the following documentation: a valid delivery address, a valid SA ID copy, the proof of purchase of the product used to enter in the form of a till slip If required, the potential winner will have 48 hours to submit the relevant documentation before forfeiting the prize. Failure to do so will result in a disqualification. Please allow up to six weeks for prize delivery.
6.1 Broadcasting of winners
Potential winners may be required to (provide a photographic image of themselves to be published on Clover Sip Up social media pages and shall not be entitled to any payment or other remuneration for such publicity. Winner images represented online may not represent actual winners of the competition.
7. General terms
7.1
The Organiser may in its sole discretion amend these Rules at any time, without notice, and such amendment(s) shall be deemed to have taken effect from the date of publication of the revised Rules on the Website.
7.2
The Organiser will interpret the Rules in their sole discretion and reserve the right to amend the Rules at any time should it be deemed necessary in the sole and unfettered discretion of the Organisers.
7.3
If you are not eligible to enter the Competition in terms of clause 3 above, you will forfeit any prize that may be allocated to you in terms of this Competition. The Organisers reserve the right to request you to provide necessary proof that you have met the eligibility requirements. Should you fail to provide such proof within a reasonable time, you will be disqualified and any prizes will be forfeited and returned if applicable.
7.4
The Organiser may collect, store and use any personal information of entrants and/or other participants for communication or statistical purposes. By entering the Competition, you expressly consent to the aforesaid use.
7.5
IN THE EVENT OF A DISPUTE, THE DECISION OF THE ORGANISER WILL BE FINAL AND BINDING AND NO CORRESPONDENCE WILL BE ENTERED INTO. IN THIS REGARD AND FOR FURTHER CLARITY, THE ORGANISER SHALL BE ENTITLED TO DEAL WITH SUCH DISPUTES (OR ANY FAILURE BY PARTICIPANTS TO FOLLOW THE RULES) IN THEIR SOLE DISCRETION, INCLUDING THAT THE ORGANISER SHALL BE ENTITLED, IN ADDITION TO ANY OTHER RIGHTS WHICH THE ORGANISER MAY HAVE IN TERMS OF THESE RULES AND/OR THE GENERAL COMPETITION RULES, TO IMMEDIATELY DISQUALIFY PARTICIPANTS FROM THIS COMPETITION.
7.6
BY ENTERING THE COMPETITION AND/OR ACCEPTING ANY PRIZE, THE ENTRANTS, USERS AND/OR WINNERS HEREBY INDEMNIFY, RELEASE AND HOLD HARMLESS THE ORGANISER (INCLUDING ITS SUBSIDIARIES, HOLDING COMPANIES AND AFFILIATES), ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND CONTRACTORS (THE “ORGANISER PARTIES”) FROM AND AGAINST ANY ACTIONS, CLAIMS AND/OR LIABILITY FOR INJURY, LOSS, DAMAGE, EXPENSE, CLAIM OR DAMAGES OF ANY KIND RESULTING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM PARTICIPATION IN THE COMPETITION, AND/OR THE USE, ACCEPTANCE OR POSSESSION OF A PRIZE, AND/OR PARTICIPATION (OR NON-PARTICIPATION) IN A PRIZE-RELATED ACTIVITY.
7.7
THE ORGANISER RESERVES THE RIGHT TO TERMINATE THE COMPETITION AT ANY TIME WITH IMMEDIATE EFFECT. IF THIS IS THE CASE, THE ORGANISER WILL PROVIDE A NOTICE ON THE WEBSITE. IT SHALL BE THE RESPONSIBILITY OF ENTRANTS TO REVIEW SUCH WEBSITE IN THIS RESPECT. IN SUCH EVENT, ALL ENTRANTS HEREBY WAIVE ANY RIGHTS WHICH THEY MAY HAVE AGAINST ANY OF THE ORGANISER PARTIES AND ACKNOWLEDGE THAT THEY WILL HAVE NO RECOURSE OR CLAIM OF ANY NATURE AGAINST THE ORGANISER PARTIES.
7.8
ALL PERSONAL INFORMATION YOU PROVIDE TO US WILL ONLY BE PROCESSED (AS SUCH TERM IS DEFINED IN THE PROTECTION OF PERSONAL INFORMATION ACT, NO 4 OF 2013 (THE “ACT”)) FOR THE PURPOSES OF THE COMPETITION AND OTHERWISE IN ACCORDANCE WITH THE PROVISIONS OF THE ACT. IN THIS REGARD, ALL PERSONAL INFORMATION YOU PROVIDE TO US WILL BE TREATED IN ACCORDANCE WITH OUR PRIVACY POLICY. YOUR PERSONAL DETAILS WILL NOT BE PUBLISHED ON THE SITE (UNLESS AGREED OTHERWISE) OR SOLD TO ANY THIRD PARTY.
7.9
THE ORGANISER IS NOT LIABLE FOR ANY TECHNICAL FAILURE THAT MAY RESULT IN AN ENTRY NOT BEING SUCCESSFULLY SUBMITTED.
7.10
ANY PRIZE IS ACCEPTED BY A WINNER AT HIS/HER OWN RISK AND THE ORGANISER IS NOT LIABLE, AT ANY TIME, FOR ANY DEFECT IN THE PRIZE.
7.11
Where relevant, if a Winner does not accept the Prize as required herein, if an entry is not valid for whatever reason, if a Winner has breached these terms and conditions, if a Winner renounces the Prize or we deem such Winner to have renounced the Prize, we reserve the right to declare the Prize forfeited and/or choose a new Winner.7.12
Nothing in these terms and conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrants or the organisers in terms of the Consumer Protection Act, 68 of 2008.
7.13
The duration of this Competition may also be extended or curtailed at the sole discretion of the Organiser. If this is the case, the Organiser will provide notice of this on the Website.